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Z'S EXOTICS TERMS OF SERVICE

ALL SALES ARE FINAL! NO REFUNDS WILL BE OFFERED ONCE THE PAYMENT IS MADE! PAYMENT PLANS FOR ANIMALS ABOVE 250 USD ARE AVAILABLE(PLEASE CONTACT US VIA THE CONTACT FROM ABOVE TO ARRANGE THIS. A 25% NON REFUNDABLE PAYMENT IS REQUIRED FOR A PAYMENT PLAN TO BE INITIATED. PAYMENT PLANS ARE DUE WITHIN 30 DAYS. A NEGOTIATED PLAN FOR THE REMAINING 75% OF THE TOTAL AMOUNT OUTSIDE OF THE FIRST 25% NON REFUNDABLE DEPOSIT MAY BE NEGOTIATED TO THE BUYERS CONVENIENCE. ALL ANIMALS WILL BE SHIPPED TO YOUR NEAREST ACCEPTING FEDEX SHIP CENTER (HUB LOCATION) FOR PICK UP. THIS IS TO AVOID ANY EXTRA RISK CREATED BY DOORSTEP DELIVERY. IF YOU RESIDE WELL OUTSIDE OF A FEDEX SHIP CENTER AND NEED SPECIAL ACCOMMODATIONS PLEASE CONTACT US SO WE MAY DISCUSS OPTIONS. WE RETAIN THE RIGHT TO HOLD AN ANIMAL TO DUE UNSAFE WEATHER CONDITIONS. WE OFFER A 48 HOUR LIVE ANIMAL GUARANTEE ON ALL ANIMALS SHIPPED WITHIN THE USA. THIS INCLUDES DEAD ON ARRIVAL REFUND IN THE FORM MONEY OR OF STORE CREDIT. IN THE CASE OF DOA OCCURRING A FULL REFUND IN THE FORM OF STORE CREDIT WILL INCLUDE SHIPPING COSTS OR A MONETARY REFUND THAT IS EXCLUDING SHIPPING COSTS WILL BE ISSUED. ALL ANIMALS MUST BE PICKED UP WITHIN 30 MINUTES OF ARRIVAL AT FACILITY. PROOF INCLUDING A PHOTO (PREFERRED) OR WRITTEN STATEMENT WITHIN THAT 30 MINUTE ARRIVAL WINDOW IS NECESSARY OR THE LIVE GUARANTEE IS VOID. ANY SHIPPING DELAYS ARE THE ASSUMED RISK OF THE BUYER AND VOID THE LIVE GUARANTEE. ONCE AN ANIMAL IS RECEIVED ALIVE IT IS THE OWNERS RESPONSIBILITY TO CARE FOR THE ANIMAL PROPERLY (SEE ANIMAL CARE GUIDELINES PAPER INCLUDED WITH PURCHASE). IF AN ANIMAL PASSES WITHIN THE FIRST 48 HOURS A PHOTO IS REQUIRED OF BOTH THE ANIMAL AND ITS FULL ENCLOSURE WITHIN 4 HOURS OF THE ANIMAL PASSING (PREFERRED IMMEDIATELY). IF ANY OF THE STATED CARE GUIDELINES HAVE BEEN DETERMINED TO BE INCORRECTLY FOLLOWED THE LIVE GUARANTEE IS VOID. WE RESERVE ALL RIGHT TO BE THE DECIDERS OF WHAT IS ACCEPTABLE CARE AND WHAT IS NOT BASED OFF OUR ANIMAL CARE GUIDELINES AND EXPERTISE. THERE IS NO DISCOUNT OR REFUND AVAILABLE FOR DROPPED TAILS FOR ANY REASON!!! ALL ANIMALS ARE PRESUMED UNSEXED UNLESS STATED BY SELLER. WE RETAIN THE RIGHT TO REFUSE SALE OF AN ANIMAL FOR ANY REASON AT ANY TIME. NO INTERNATIONAL SHIPPING AT THIS TIME.